Refund and Returns Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, please refer to our return and refund guidelines below.
🔁 Returns
We accept returns under the following conditions:
- The product must be unused and in its original packaging.
- You must request a return within 7 days of receiving your order.
- Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g. wrong item, damaged product).
- Items on clearance or labeled as “Final Sale” cannot be returned.
To request a return, please contact us at support@example.com with your order number and reason for the return.
💸 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original method of payment.
- Depending on your bank or payment provider, it may take 5–10 business days for the funds to appear.
- Shipping costs are non-refundable unless the return is due to an error on our part.
📦 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
Send us a photo of the item and packaging to help us resolve the issue quickly.
📩 Contact Us
For any issues related to returns or refunds, please contact our support team:
- Email: support@example.com
- Phone: 123.456.789