Warranty Policy

Warranty Policy of Arabica Coffee

We stand behind the quality of our coffee products and offer the following warranty provisions:

• Product Quality: All coffee beans are carefully selected, processed, and roasted to ensure freshness and flavor.

• Warranty Period: Customers may request product replacement or refund within 7 days from the date of delivery if the product is found to be defective or spoiled due to production or shipping issues.

• Proof of Purchase: Please retain your invoice or receipt as proof when requesting warranty service.

• Exclusions: The warranty does not cover damage caused by improper storage, contamination after opening, or normal product aging.

• Claim Process: Contact our Customer Service team with details and photos of the issue. We will review and respond promptly.

• Replacement or Refund: Upon verification, we will arrange a replacement product or issue a refund according to customer preference.

• Customer Responsibility: To maintain product quality, store coffee beans in a cool, dry place away from direct sunlight.

Your satisfaction and trust are important to us, and we strive to ensure a premium coffee experience every time.